About Us
Our extensive 20+ years of experience in both the NHS and private health sector drive our commitment to addressing challenges like prolonged hospital stays and waiting time backlogs for beds. This passion fuels our mission to deliver efficient, effective, and secure care that aims to reduce hospital stays significantly.
Our core objective is to provide excellent, high-quality care that enables service users to regain, retain, and develop the skills necessary for independent living. At the heart of our approach is a deep understanding of our clients' specific needs, allowing us to offer exceptional care tailored to meet those unique requirements. Ensuring the safety of our clients is paramount, and we prioritize this in every aspect of our services.
Professionalism, reliability, and trustworthiness are the pillars of Pulse ALive Ltd. In our recruitment efforts, we seek out and employ specialized and general nurses, including Theater and Anaesthetic nurses, Pediatric nurses, ITU/HDU nurses, Practice nurses, Midwives, and Health Visitors. Additionally, we recruit domestic workers and healthcare assistants to fill temporary and permanent positions across a variety of settings, including hospitals, community environments, and residential and nursing homes.
Our Services
We offer personalized domiciliary and nursing services, tailoring our comprehensive care to meet the diverse needs of each client
Personal Care
Performing tasks such as washing, dressing, grooming, mouth care, maintaining continence, managing transfers and mobility, and attending to catheter care.
Medication Support
Offering guidance and aid to clients in adhering to their medication schedule, coupled with a vigilant approach to ensuring the safe and proper administration of medications.
Escort Care
Assisting clients with mobility and transfers, accessing various places such as shops, attending appointments with general practitioners or hospitals, and facilitating social interactions with friends and family.
Nutrition Care & Meal Preparation
Supporting clients in meal and hot drink preparation, ensuring they take supplement drinks, and providing assistance with various other related tasks.
Light Domestics
Performing tasks such as dusting and vacuuming, washing and drying dishes, tidying up, taking out the trash, and handling laundry duties
End-of-life & Palliative Care
Delivering compassionate end-of-life care, effectively addressing pain and distressing symptoms, and optimizing comfort through a focus on quality and sensitivity
Frequently Asked Questions
Have questions? We've got answers! This section is designed to provide you with quick and informative responses to some of the most commonly asked questions. Whether you're looking for details about our services, or general inquiries, we've compiled a list of frequently asked questions to make your experience with us as seamless as possible.
If you can't find the information you're seeking, don't hesitate to reach out to our dedicated support team. Your satisfaction is our priority, and we're here to help. Explore the FAQs below for valuable insights into our services.
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Online Registration:
Visit our website and navigate to the registration section. Fill out the registration form, providing the necessary details. Our team will review your submission, and once approved, you'll gain access to our services.
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Contact via Email:
Send an email to info@pulsealive.co.uk expressing your interest in accessing our services. Include relevant information about your requirements, and our team will guide you through the process.
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Phone Contact:
Reach out to us directly by calling +447840010381 or +447341527315. Our team members are available to assist you, answer your queries, and guide you through the service access procedure.
We aim to make the process as seamless as possible, and our team is here to assist you every step of the way. If you have any questions or need further clarification, don't hesitate to get in touch with us. We look forward to serving you!
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Visit our website:
Navigate to the raise a concern segment of the Contact Us section.
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Fill Out the Complaint Form:
Complete the provided online complaint form with accurate and detailed information. Include your name, contact details, and a clear description of the issue you are facing.
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Attach Supporting Documents:
If applicable, attach any relevant documents, screenshots, or photos that can help us understand and address your complaint more effectively.
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Submit the Form:
Once the complaint form is filled out, review the information for accuracy, and submit it through the designated online portal.
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Contact Customer Service:
If you prefer direct assistance, you can contact our customer support team via phone or email. Provide them with the necessary details about your complaint, and they will guide you through the resolution process.
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Visit our Office:
If you are unable to submit your complaint online, you can visit our office in person. Our staff will assist you in filling out a complaint form and guide you through the process.
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Follow-up:
After lodging your complaint, you may receive a reference number or confirmation. Use this information to follow up on the status of your complaint. Our customer support team will be available to provide updates and assist with any additional information needed.
We take all complaints seriously and are committed to resolving issues promptly. Your feedback is valuable, and we appreciate your cooperation in helping us improve our services.
We uphold a steadfast commitment to zero tolerance for abuse in any form within our organization. This commitment extends to our employees, clients, partners, and all individuals associated with our operations. We believe in fostering an environment that is respectful, inclusive, and safe for everyone.
Abuse, whether physical, verbal, emotional, or any other manifestation, is unequivocally condemned. Our policies and practices are designed to prevent and address any instances of abuse promptly and effectively. We prioritize the well-being and dignity of all individuals and have implemented stringent measures to ensure that our spaces, both physical and virtual, remain free from any form of mistreatment.
Our staff is trained to recognize, report, and respond to any signs of abuse, and we actively promote a culture where individuals feel empowered to come forward with their concerns. We take all reports seriously, conducting thorough investigations and implementing necessary interventions to address and rectify any instances of abuse.
By fostering a culture of zero tolerance for abuse, we aim to create an environment where everyone can thrive, feel secure, and be treated with the utmost respect. Our commitment to this principle is unwavering, reflecting our dedication to maintaining a safe and supportive community for all.
Contact Us
We value your inquiries, feedback, and the opportunity to assist you. Whether you have questions about our services, need support, or simply want to connect, this is the place to reach us. Our dedicated team is ready to respond promptly and ensure you have the information or assistance you seek. Thank you for considering us as your point of contact—we look forward to hearing from you
Get in touch
Location:
2 Bure Close, King's Lynn, PE30 4XA
Email:
Call:
+44 7840 0103 81